Monday, December 21, 2009

Im sorry were not a library

So a few mins ago I had a customer come in, she spent several minutes browsing what we have on the shelves, I left her to her browsing and later she came up with a book, a sealed book I might add, and asked to look at it.

Her: "Can I have a look at this book"
Me: "Excuse me ?"
Her: "I Want to buy it, but I want to make sure it has the right artwork"
Me: "Umm i'm sorry but no you cant, we have them sealed to keep them in mint condition, for those who want to buy them"
Her: "But I want to buy it!!, but i want to look at it first"
Me: "I cant let you do that i'm sorry, if you know its the book you want then you can buy it, otherwise I cant let you open it, were not a library"

she then proceed to slam the book on the table...

Her: "Well you've just lost yourself a sale, I hope your happy"

Honestly, I was happy :) If your unwilling to see anybody Else's point of view then you can just fuck off, sale or not.


"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former."
-Albert Einstein

The things I do...

So here I am at work, working, and of course Ive just had another stupid customer.
this customer, as hard as she was trying to not be dumb just couldnt help herself from failing....
So she wanted me to scan her passport, which I did, no problems, i scanned it, composed it into a PDF file and sent it to the machine she was on, now this is where things go down hill.
I get down to her with her passport and inform her the scanning is in my documents, no prob, she then turns to me and this happens

Me: "All righty, ya scans are in my documents and heres ya passport"
Her: "Oh where is it"
me: "My documents......"
Her: "OK so how can you attach it"
Me: "Do you not know how to attach files to emails ?"
Her: "oh yes I know...."
Me: "well then just the normal way, do a new email, attach the file and thats pretty much it"
Her: "OK, so how do YOU attach it"
Me: "excuse me ? you want me to attach it ?"
Her: "Oh yes.."
Me: "ummmm no, I'm not doing that for you"
Her: "Then how am i meant to attach it?"
Me: "???????? you said you know how to attach files to new emails"
Her: "I do"
Me: "Then uhhhh just do that, it'll be fine, send it to yourself and it will be in your email"
Her: "Oh how do you do that?"

At this stage, I gave up and just walked away, muttering that she needed to do a new email and just attach the files, I wasn't about to waste anymore of my time on someone with that limited a brain capacity.

Friday, December 18, 2009

certainly is the silly season

so as you know it's almost Christmas, or the silly season as you might call it if your in retail, i thought id share just one of the many instances of stupidity I've encountered this week, this happened not 5 mins ago...

so a couple of Indians come in (a father and daughter)
the daughter asks for a computer...

them: "Hi, can I have a computer please ?"
me: "sure thing, ill put you on number 4"
them: "????? what ones that ?????"
me: "uhhh the one with the BIG 4 above it "
them: ???????
me: "the one that's released, the one right behind you!!!"
them: ??????? (looks around) "ohhhh that one, I never saw that"
me: ?!?!??!?!? (face palms)

when people like that come in, I really wonder, is there any hope for the human race ?